The business organizations across the world have been using some tools and tactics to monitor their employees. Employee monitoring is an important subject for businesses because it correlates with the production and profitability of the firm. The companies have to bear huge productivity and financial loss if their employees get engaged in unproductive acts during the working hours. To keep them restricted from unnecessary and unwanted activities, supervision is mandatory. In this digital age, most of the business workings have been performed on digital devices such as personal computers, tablets, and smartphones. To keep track of employees’ activities on company-owned computer systems, there is staff monitoring software. Read on to know how this software facilitates employers and boost the productivity of the workforce.
Staff Monitoring Software
There was a time when business organizations were used to employing human labor to supervise their workers. Gradually, they started using surveillance cameras to keep an eye on employees’ activities inside the workstation. With the technological advancement and widespread adoption of computers in workplaces, the technologists started introducing software and applications for business management and employee monitoring. The software enables employers to streamline business operations, manage tasks and time, and track and manage the productivity of the staff. Here we have specifically described the staff monitoring software that enables the business owner and managers to keep an eye on the digital behavior of workers.
Why Monitoring Software is Important
The advantageousness of employee monitoring tools for business organizations is undeniable. From boosting employee productivity to eliminate workplace harassments, it offers several perks for medium and large scale business enterprises. We have discussed here a few points that explain the usefulness of the tracking software for companies.
Track and Boost Employee Productivity
The first and foremost thing that emphasizes the significance of employee tracking software is the productivity of the workforce. The companies that do not supervise their workers are likely to encounter productivity loss. The unmonitored employees are likely to get engaged in unnecessary, personal and entertaining acts. On the other hand, the employees who know that they are being watched out by the employer are found to deliver the best.
The tracking software for digital devices keeps employers updated about their employees’ activities. They can ensure their workers do not use the computer and company-owned smartphones and tablets for recreational or unproductive purposes. The software also helps to restrict employees from internet abuse. The employer can remotely access the internet browsing history of employees’ digital devices to evaluate their internet usage. It prevents employees from killing their working hours watching YouTube videos, updating personal social media profiles and doing online shopping.
Prevent Data Breach
Many companies have to compromise on their data as a result of hacking or unauthorized data transfer. Most of the data breach incidents take place due to the inattention of employees. In some cases, employees are found responding to phishing or scam emails through company-owned devices. Opening the infected files attached to these emails enables the hacker to take over the company-owned computer device or network. They steal important information about the company that also includes bank and financial details.
The tracking software lets the employer know if any phishing email lands on the monitored company-owned computer. It provides access to incoming and outgoing Gmail emails. If there is any suspicious email they can find it out. Moreover, the software helps employers to ensure their workers do not transmit confidential company information to rivals or unauthorized persons through emails or instant and social messengers.
Combat Workplace Harassments
Workplace harassment and discrimination do not only negatively influence employee motivation and productivity but also spoil the working environment. The software helps employers to combat harassment by supervising the internal communication of employees. It allows reading chats of employees with higher management and subordinates. If any worker misbehaves with a co-worker by sending a harassing message, the app helps to identify that message.
In addition to online harassment, high-tech surveillance software also helps to identify and prevent face-to-face bullying. You can listen to the conversations of your employees by secretly turning the microphone and cameras of their digital devices on. It helps you identify if any worker adopts an objectionable behavior with a co-worker.
Supervise Sales Team to Increase Sales
Getting skyrocket sales is the main objective of every business firm. TheOneSpy spy software helps to supervise the performance of the sales team by keeping track of their inbound and outbound calls. It lets you evaluate how your employees communicate with current and potential buyers. The call recording of the sales team helps to find out how they convince the target to make a purchase. As well as tracking phone calls of employees, you can also monitor their messages, emails, social media chats and online means through which they interact with the target audience.
Improve Customer Services
As well as supervising the sales team, you can also track the performance of customer care staff with the help of staff monitoring software. You can read all the conversations made between your employees and customers. You can read text messages, emails and social media chats of your employees to find out how they serve present and potential customers of the company.